Maintaining your PrestaShop on a daily basis
PrestatoolBox offers, through Mediacom87, a complete range of maintenance contracts for all PrestaShop owners.
Your shop is finally online, the first orders are registered and you start to work on your communication to increase your turnover even more, but it becomes difficult to take care of all the daily tasks of monitoring and watching over your shop, it even happens that some weeks you don't even pay attention to the security updates of some of your modules.
We know that the life of a merchant is to know how to do everything in his field, but is it reasonable to endanger your shop because of this adage?
This is why Mediacom87 has created simple maintenance contracts to replace you and not replace you.
BASIC | PME | PRO | |
---|---|---|---|
24/7 monitoring | |||
Personalized support | |||
Optimization of PrestaShop performance | |||
Ticket support | |||
Priority assistance | |||
Security patch update | |||
Updating native modules | |||
Support for Mediacom87 modules | |||
Monthly / annual invoicing | |||
Shop development copy | |||
Dedicated monitoring | |||
Telephone support | |||
External file backup | monthly | monthly | Weekly |
External database backup | monthly | monthly | Weekly |
Pick-up time (working hours) | 12h | 7h | 5h |
Bug correction time available | 1 hour included | 2 hours included | 4 hours included |
Monthly rate excluding VAT | 99€ | 199€ | 359€ |
Order | Order | Order | |
2 months free for annual billing |